How We Work!

We make technology a power tool that increases your company’s profitability, productivity, and operations instead of a constant problem that costs you time and money.

A Word from the United Way of Greater Richmond and Petersburg

"TAG demonstrates a true understaning of the budgeting constraints non-profit agencies face when procuring technical consulting services. As such, TAG understood the impact non-profit agencies have on the community and developed a business model that makes "first-class" services available and affordable to non-profit organizations."

Technology is a dual edge sword: it either significantly contributes to the success, profitability, and efficiency of your organization or it ends up being a huge headache and drain on your resources. That's why companies in Virginia trust us to install and support the technology that runs their business.

We will:

  • Take the time to fully understand your business, your budget, and your expectations to make sure we are delivering what you want instead of what we think you should have.
  • Provide proactive support to prevent downtime, data loss, and other disasters from happening instead of reactively putting out fires.
  • Stand behind every recommendation we make with a 100% satisfaction guarantee.

Something to think about:

The “Latte” Factor

   In his book Automatic Millionaire, author David Bach talks about the “latte” factor. Simply put, most people end up financially broke not because of the big purchases they make, but because of the small, seemingly innocent day-to-day spending of small amounts of money over a long period of time. For example, no one thinks twice of spending $4 for a cup of coffee at Starbucks every morning.

   However, add that up over the course of a year and they’ve invested $1,460 into a daily cup of coffee. Why am I telling you this? Because massive loss of productivity in any business plays out exactly the same way.

   Think about this: a faster processor and a faster hard drive with greater capacity allow you to open and use applications faster, saving a few minutes every hour. Information is centralized, which saves a few more minutes every hour in finding files. There are fewer crashes and hang-ups.

   Each of these little things adds up to significant employee hours saved over the course of a year. Then there’s the cost-savings of outsourced IT support. A properly configured and maintained client-server network is far easier to support and troubleshoot than a patchwork of computers that are loosely connected. All of this translates into higher revenue from your technology investment and should land on your bottom line.

With TAG's proactive approach, you are paying us to keep you running. When you have problems, we lose money; unlike our competition. With the "old" model of technical support, you called when you had a problem. Therefore, the only time your old support company made money was off of your problems. What incentive do they have to keep you running?